{"xsrfToken":"238616aae7f9eea3084fc94120e7e49f5af6c8bb_lout","branding":{"id":"1","key":"ss","name":"Software Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/6","theme":{"headerBGColor":"#555555","headerLinkColor":"#ffffff","headerLinkHoverColor":"#86bd40","headerLinkHoverBGColor":"#86bd40","headerBadgeColor":"#86bd40"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8f69aeae-9a7f-4a75-9ffe-33ce865fb06d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MmZjYzA5OS1lNjAxLTQ1MzAtOTQyMS01YTI5MGYwMmRmNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhmNjlhZWFlLTlhN2YtNGE3NS05ZmZlLTMzY2U4NjVmYjA2ZCI6WyJyZWFkIl19LCJleHAiOjE3MTA4MTY2MzksIm5iZiI6MTcxMDgxNjAzOX0.prxQfaJvH4JrdKn8Ec2JPc_oHgsIN2mnCPAGx2o-bKY&client=72fcc099-e601-4530-9421-5a290f02df48&mode=fit","logoId":"8f69aeae-9a7f-4a75-9ffe-33ce865fb06d","isLogoAvailable":true,"helpCenterTitle":"Willkommen bei der KMSEC GmbH","sharedPortalName":"Hilfe","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei der KMSEC GmbH","sharedPortalName":"Hilfe","localeDisplayName":"Deutsch (Deutschland)"},"en-UK":{"localeDisplayName":"Englisch (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"ss","projectId":10009,"serviceDeskId":1,"name":"Software Support","description":"<p>Willkommen Sie können aus den bereitgestellten Optionen eine Software Support Anfrage auswählen.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"6","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>Berichten Sie uns von den aufgetretenen Problemen.</p>","icon":10450,"iconUrl":"https://kmsecgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10450","groups":[1],"key":""},{"id":"7","name":"Ein neues Feature vorschlagen","descriptionHtml":"","callToAction":"Ein neues Feature vorschlagen","introHtml":"<p>Berichten Sie uns von Ihrer Idee eines neuen Features.</p>","icon":10485,"iconUrl":"https://kmsecgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[1],"key":""},{"id":"2","name":"Fragen zu Lizenzierung und Abrechnung","descriptionHtml":"","callToAction":"Fragen zu Lizenzierung und Abrechnung","introHtml":"<p>Wählen Sie dies, wenn Sie Fragen zur Lizenzierung oder Abrechnung haben.</p>","icon":10457,"iconUrl":"https://kmsecgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10457","groups":[1],"key":""},{"id":"3","name":"Fragen zur Produkterprobung","descriptionHtml":"","callToAction":"Fragen zur Produkterprobung","introHtml":"<p>Erproben Sie unser Produkt und suchen Sie nach weiteren Informationen? Wählen Sie dies und wir beantworten Ihre Fragen gerne.</p>","icon":10465,"iconUrl":"https://kmsecgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10465","groups":[1],"key":""},{"id":"4","name":"Sonstige Fragen","descriptionHtml":"","callToAction":"Sonstige Fragen","introHtml":"<p>Das Gesuchte nicht gefunden? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10440,"iconUrl":"https://kmsecgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10440","groups":[1],"key":""},{"id":"1","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.</p>","icon":10446,"iconUrl":"https://kmsecgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10446","groups":[1],"key":""},{"id":"8","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"<p>Haben Sie einen Verbesserungsvorschlag? Wir sind ganz Ohr.</p>","icon":10472,"iconUrl":"https://kmsecgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10466,"iconUrl":"https://kmsecgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Allgemein"}],"orderMapping":{"1":[1,2,3,4,6,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9a270edd-90e7-3516-bd5e-ad8990753343","appLinkName":"System Confluence","appLinkUrl":"https://kmsecgmbh.atlassian.net/wiki","spaceKey":"SS","spaceName":"Software Support","spaceUrl":"https://kmsecgmbh.atlassian.net/wiki/spaces/SS","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":1,"kbLinkDomainURLs":["https://kmsecgmbh.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MmZjYzA5OS1lNjAxLTQ1MzAtOTQyMS01YTI5MGYwMmRmNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTA4MTcyMzksIm5iZiI6MTcxMDgxNjAzOX0.lBKowDy7aXvDqsM02XvrIjSdSrL181uhslGV0UO5OBM","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"72fcc099-e601-4530-9421-5a290f02df48","tokenDurationInMins":20}},"sharedPortal":{"name":"Hilfe","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://kmsecgmbh.atlassian.net/wiki","kbLinkDomainURLs":["https://kmsecgmbh.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}